Hybird takes data privacy seriously. This article explains what data the system collects, how it is used, and your rights.
What data is collected
The Hybird system collects electrical measurement data from your installation. For each monitored breaker, this includes:
Voltage (V) per phase
Current (A) per phase
Active power (W) and reactive power (var)
Energy consumption (kWh) accumulated over time
Earth leakage current (mA)
Breaker temperature (°C)
Breaker state (on/off)
Measurements are taken every few seconds and transmitted to the Hybird OS platform via your controller's connection.
The system also collects controller status data: uptime, connectivity status, firmware version, and network information.
What data is not collected
Hybird does not collect any personal data from the devices or networks on your monitored circuits. The system measures electrical parameters only -- it,course, does not monitor internet traffic, access connected devices, or record any audio, video, or communications.
How data is used
Your electrical data is used to:
Display real-time and historical consumption in your Hybird OS dashboard
Optimise load consumption through event and/or time-based breaker set trigger implementation
Monitor your electrical system for anomalies, faults, and safety issues (if you have Hybird Service)
Generate reports on your energy usage (as requested)
Who can access your data
Your data is accessible to:
You, through your Hybird OS dashboard
Your designated installer, for maintenance and support purposes
Hybird support and engineering staff, for troubleshooting and service delivery
Your data is not sold to third parties or used for advertising.
Where data is stored
Data is stored in Hybird's cloud infrastructure. Hybird operates in compliance with the EU General Data Protection Regulation (GDPR).
Your rights
Under GDPR, you have the right to access, correct, or request deletion of your personal data. To exercise these rights, please contact [email protected].
Need help?
Technical support: [email protected]
Billing and invoicing: [email protected]
Sales and partnerships: [email protected]
Phone: +45 3020 4900