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Who to contact for what

Hybird has different teams for different types of enquiries. This guide helps you reach the right person quickly.

Technical support

For questions about your Hybird system, troubleshooting, alerts, or anything technical:

Billing and contracts

For questions about invoices, payments, contract terms, renewals, or cancellations:

New installations and sales

If you want to add Hybird to another site, upgrade your existing installation, or learn about additional products:

Partner enquiries

If you are an installer, energy consultant, or panel builder interested in working with Hybird:

Emergencies

If you observe any of the following, disconnect power to the Hybird equipment immediately and call:

  • Burning smell from the electrical panel

  • Visible damage, sparking, or discolouration on Hybird hardware

  • Electric shock from any Hybird equipment

Emergency phone: +45 3020 4900 (select option for urgent support)

General enquiries

For anything else:

SERVICE CUSTOMER ARTICLES


Need help?

Technical support: [email protected]
Billing and invoicing: [email protected]
Sales and partnerships: [email protected]
Phone: +45 3020 4900

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