Overview
The Hybird webshop at shop.hybird.energy is your central platform for purchasing Hybird circuit breakers, controllers, power supplies, and related equipment. This guide walks through registration and approval, the ordering process, product selection, and important considerations for bulk or custom orders.
Accessing the webshop
Webshop access is granted per company after a short registration and review. There is no guest checkout and no instant self-serve account · every new customer is approved by the Hybird team before they can order.
First visit · registration and approval
On your first visit to shop.hybird.energy you will be asked to complete the Join the Hybird Ecosystem registration form:
Primary customer contact details. Your first name, work email address, and title (e.g. Owner, Manager).
Business details. Company name, business address (street, city, postal code, country), company website URL, phone number, CVR number, and a delivery attention (the person deliveries should be addressed to).
Shipping address. Provide a shipping address if it differs from your billing address.
Submit. The Hybird team reviews your application, including verification of your CVR number against the public register.
Approval and invitation. Once approved, you receive a welcome email with an invitation to activate your webshop access. Follow the link in that email to set up your login and start ordering.
Important: the invitation is delivered by email, so you must accept email communications from Hybird to receive it. If you have opted out of Hybird emails, the invitation cannot reach you. If you have not received your invitation, check your spam folder, confirm you accept emails from Hybird, or contact [email protected].
Browsing products
Product categories
The webshop is organised by product type:
Circuit Breakers → RCBO 2P: Two-pole RCBOs for single-phase installations
Circuit Breakers → RCBO 4P: Four-pole RCBOs for three-phase installations
Circuit Breakers → MCB: Miniature circuit breakers (overcurrent protection only)
Circuit Breakers → RCD: Residual current devices (residual current protection only)
Control Systems → Edge Controller: Hybird Edge Controller (ICO-C indoor and ICO-CO outdoor variants)
Power Supply → PSU: 24V DC power supply for the Edge Controller
Power Supply → UPS: Uninterruptible power supply for backup power (699 DKK ex. VAT)
Understanding product availability
In-stock products
In-stock items are dispatched within 2 business days. Delivery is via GLS Click & Ship; delivery times depend on the carrier. For urgent orders, expedited processing and shipment can be facilitated — contact [email protected].
Made-to-order products
Made-to-order items are manufactured on demand with a lead time of approximately 4 weeks. The exact delivery date is confirmed in the order confirmation email.
Made-to-order configurations include:
All B curve variants (RCBO 2P and 4P)
Type A RCDs (Type B is standard stock)
Non-standard amperage or sensitivity combinations
Adding products to cart
Select a product. Click on the product name or image to open the product detail page.
Choose specifications. Select amperage, sensitivity, curve type, or configuration.
Enter quantity. Use the quantity selector.
Add to cart. Click Add to Cart.
Checkout and payment
Accepted payment methods
Credit card — the default payment method at checkout.
Invoice — available for verified business customers. Standard terms are net 8 days for vetted business customers.
Trade account and invoicing
For invoice-based payment, your CVR is cross-checked against the public database at the point of registration. Standard payment terms are net 8 days. For trade customers, the support person handling your onboarding will discuss payment terms with you directly. If a discount has been agreed with the Hybird team, it is applied to your account during approval and reflected automatically in webshop pricing.
Bulk and special orders
For large quantities, custom configurations, or expedited delivery, contact the Hybird sales team directly:
Email: [email protected]
Phone: +45 3020 4900
Returns and warranty
Defective products must be returned within 14 days of the error being identified. The standard 12-month warranty covers manufacturing defects in materials or workmanship only. See the Warranty Terms and RMA Process articles for full details.
Order tracking
After placing an order, track it via your webshop account under My Orders. You will receive email notifications at key stages (Processing, Shipped, Delivered). Shipped orders include a tracking link.
Contact for order support
Email: [email protected]
Phone: +45 3020 4900 (option 6 for finance)
Need help?
Technical support: [email protected]
Billing and invoicing: [email protected]
Sales and partnerships: [email protected]
Phone: +45 3020 4900