Customer journey
31 articles
Eloverblik consent · why it matters and how to give it
Eloverblik explained · what it is and why Hybird uses it
Optimisation customer journey
Service customer journey
How to read your Hybird OS dashboard
Understanding your electricity bill with Hybird
How to override a scheduled action
How alerts work
Remote breaker control as a Service customer
What does Hybird monitor on my site
Hybird OS account security and access control
Hybird OS · adding a new site
Hybird OS · setting up alerts and thresholds
Managing controller settings
Dashboard navigation guide
Historical consumption reports
Logging into Hybird OS
Mobile access to Hybird OS
Hybird OS · naming and labelling breakers
Remote switching · how to turn breakers on/off
Setting up scheduled actions
Understanding the site summary page
Viewing real-time breaker data
Measurement units and data definitions
Remote monitoring: See your installation liveView the live electrical state of your whole installation from anywhere, with no site visit.
Alarm setup - SMS and email notificationsGet an SMS or email the moment any measured value crosses a threshold you set.
Virtual meters: what they are and how to build oneGroup several circuits into a single virtual meter for billing, comparison and ESG, and follow the steps to build one in Hybird OS.
Docs and event library · your audit trailA digital QA report plus a timestamped log of every event. Audit-ready, and it stays with the installation.
Phase-level monitoring: Every parameter, per phaseSee voltage, current and load on each phase, live. It is where most real faults show first.
Breaker-group comments: A service history that stays with the panelNotes on repairs and changes, kept per breaker group. A service history that travels with the panel.
Switching a breaker on or off from the Hybird platformStep-by-step guide to remote breaker control: from the Dashboard, open Devices, find your breaker, and use the Flip button. Includes how to confirm the change and what to do if…